Cookies Policy

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Cookie Policy

Last Updated: February 10, 2025

This Cookie Policy explains how yoDrop ("yoDrop," "we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website or use our mobile application (collectively, the "Services"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. This Cookie Policy applies to users in South Africa.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website or use an online service. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website. Cookies help websites and apps to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies

We use cookies for several reasons, as detailed below. The cookies we use are typically aimed at:

  • Essential Cookies: These cookies are necessary for the operation of our Services. They enable you to navigate our website and use essential features, such as accessing secure areas. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use our Services, for example, which pages users go to most often, and if they get error messages from web pages. These cookies help us to improve the way our Services work. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site, and highlight areas where we can improve areas such as navigation and user experience.
  • Functionality Cookies: These cookies allow our Services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your Browse activity on other websites.

Types of Cookies We Use

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential to enable you to move around the website and use its features. Without these cookies, services you have asked for, like secure login or accessing your account, cannot be provided.
  • Performance Cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. We use Google Analytics cookies for this purpose.
  • Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. Functionality cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your Browse activity on other websites.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by using the mechanisms provided in your web browser.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do this, follow the instructions provided by your browser (usually located within the “settings,” “help” "tools" or “edit” facility).

Rejecting cookies may affect your ability to use the Services. This could mean that some features and functions of the Services may not be available to you, or may not function correctly.

For example, you can usually find cookie settings in the “Options” or “Preferences” menu of your browser. For more details, you may wish to refer to the 'help' section for your browser.

To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Third-Party Cookies

We may also use third-party cookies (cookies that are set by third-party companies). For example, we use Google Analytics to help us monitor our website traffic. These third-party providers have their own privacy policies and may use cookies to track your activity across different websites.

You should check the respective policies of these third parties for more information about their cookies and how to manage them.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

  • Email: support@yodrop.co.za
  • Phone: +27 12 824 0486
  • Physical Address: 109 Nina Street, Meyerspark, Pretoria - Gauteng, South Africa